» How long is the production and delivery time?
» How much is the minimum order quantity?
» How do I get an offer?
» Until when is my order obliging?
» In which file format do you need the print subject?
» May I get a product sample before my order?
» Do I receive a production sample before the placing of order?
» Where do I see the prices on your website?
» Which ways of payment do you accept?
» Do you deliver abroad?
» How much is the cost of delivery?
» Is it possible for me to collect the contract goods myself
- or to commission a transport company?
» Is restitution of goods possible?
» May I visit you at the face?
» What is the Footbag Freaks Shop?
» What is a Footbag?
» How long lasts a footbag?
» Is there a difference between footbags and hacky sacks?
» I still have a question!
Contents: How long is the production and delivery time?
Only when every question and condition is cleared up and you acknowledged your favoured "digital production sample" as the photo of the to producing footbags, only then does the production start. We guarantee a delivery time within Germany of 4-5 weeks.
The day of your written order confirmation is the first day of the declared delivery time. (These statements refer to an order of an production amount of 5,000 pieces and a delivery target within Germany, as long as the place can be reached in a normal period of time.)
We always sent by express delivery.
How much is the minimum order quantity?
The minimum order quantity for printed products is 1,000 pieces.
(For new customers: we make it possible for you to order only a quantity of 500 units with logo printing for your first order!)
We can only sell smaller amounts (less than 500 pieces) without a logo.
How do I get an offer?
Please write an email with the following information:
via contact form or directly to the address:
- Your visions or your wishes concerning the prototype and the basic colours
- Your motif/logo (preferable in EPS, Freehand, Illustrator file) - in case of more complex motifs, it might be more effective to distribute the motif on two panel
- The order quantity
- Your name and the (company) address with phone and fax number
We'd also love to receive your phone call if you like to call us.
More on the contact page.
Until when is my order obliging?
Please check our offer quietly and with all the time you need.
After every question was cleared, you get a document from us via email. Please print it and send it back with signature via fax.
In which file format do you need the print subject?
Please use one of the listed file formats:
- Adobe Illustrator (until version 11)
- EPS (vector file)
- Macromedia Freehand (until version 11)
- Coral Draw (until version 10)
- Microsoft Word
- Adobe Photoshop (*)
- TIF, JPG, BMP (*)
Please send the used scripture types along with your design where necessary or transform types into paths.
[* Your pixel graphic should have a quantity of 6.3 x 6.3 inches at 150 dpi (equals to 945 x 945 pixels) and an adequately good quality. ]
If you still have any questions concerning this topic
- we'd love to help you!
May I get a product sample before my order?
Of course. We'd love to send you an analogical promotion footbag in exchange with
a protective charge of 2.50 EUR each ball plus delivery (2.20 EUR) as a pattern.
You can easily buy every other ball in our shop and obtain an offer for your promotion campaign.
Please convince yourself of the quality of our products.
Do I receive a production sample before the placing of order?
After receipt of your enquiry, you get for at short notice for your decision making and type approval a photo of the footbags you want to product.
A real product pattern is only possible if a plan really was very long-term.
Very small differences in the colour f.ex. between the picture on the monitor and your product might be possible. So please plan with these possible differences.
Where do I see the prices on your website?
Please note that we need your particulars first to be able to make any calculations.
Which ways of payment do you accept?
Payment via invoice
via credit card (PayPal)
via trust order (S-ITT).
We agree with prepayment in justified cases.
Do you deliver abroad?
Yes. We only charge the real existing delivery costs just like inside Germany.
You pay potential customs duty and taxes on imported products.
But please note the extended delivery time in your order (at least 5-6 weeks).
How much is the cost of delivery?
We only charge the real delivery costs which incur from our office to your delivery target.
We send up to 5,000 pieces via express courier service or - in case of a bigger shipment - via an appropriate forwarding agency.
Each shipment is covered by insurance.
Is it possible for me to collect the contract goods myself
Please inform us in time about that wish.
- or to commission a transport company?
The collection and delivery job for your forwarding agency has to be made by you.
Is restitution of goods possible?
We produce individually for you. Therefore, a restitution is only possible in justified cases of reclamation or warranty claims.
May I visit you at the face?
Please do so. Our office is in Stove in Wismar, Mecklenburg-Western Pomerania (Germany).
But we don't have a salesroom, because our sales mainly concentrates on the internet.
Please contact us in time beforehand via telephone and best take short trousers and sport/skater shoes with you. ;-)
What is the Footbag Freaks Shop?
This shop is a enterprise of the sports club "Footbag Freaks" co-founder and manager Johannes Hoppe.
Supported by club members and the company "House Hoppe", we set ourselves a goal to support the footbag sport and to spread it.
What is a Footbag?
A little ball filled with granules or sound. It's not crocheted, but sewn with several artificial leather panels and even absolutely suitable for professional players.
How long lasts a footbag?
Our bags are extraordinary durable, your logo will be legible on the footbag / hackysack even after one half year intensive usage.
Is there a difference between footbags and hacky sacks?
The widely common word "Hacky-Sack" is a synonym for the official name "footbag".
I still have a question!
Please write us an email (via contact from or directly to
We'll try our best to answer all of your questions.